Ingersoll Rand Operates As A Manufacturer In Four Segments: Air Conditioning Systems And Services, Climate Control Technologies

Ingersoll Rand operates as a manufacturer in four segments: Air Conditioning Systems and Services, Climate Control Technologies, Industrial Technologies, and Security Technologies. It installed an Oracle enterprise system, a supply chain system, and a customer relationship management system. The company's financial results are provided. (Source: http://www.ediguys.net/pages/SCIS/ingersoll-rand-siebel-casestudy.pdf)

Required:

Select the options from the list that explain how the three systems (enterprise system, supply chain system, and customer relationship management system) affected the financial results and created value for the firm.